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Remote Full-time
Quality assurance (QA)
You listen to recordings, evaluate against a checklist, give feedback to operators and supervisors.
Salary
USD 700–900 /mo
Schedule
Mon–Fri, full-time
Experience
6+ months
What you'll do
You listen to operators' call recordings, score against a checklist (script compliance, tone, objection handling), provide structured feedback, maintain reports in CRM, and join calibration sessions with supervisors.
What you need
Experience as an operator or in sales for at least 6 months. Attention to detail, ability to write clearly, basic Excel. Quality standards knowledge is a plus.
What you get
USD 700–900/mo (base). Mon–Fri. 100% remote. Access to internal training portal. Bonuses for spotting critical cases.